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Frequently asked questions
I'm a homeowner in Fredericksburg, can I get FXBG Internet?
At this time, we do not provide direct service to homes unless you are part of a Partnered Community. However, if you're interested in having FXBG Fiber in your home, you are welcome to subscribe to our FXBG Business Internet service.
I'm a business that utilizes FXBG Fiber internet. Can I upgrade my speeds?
Absolutely! With your FXBG Fiber direct internet access circuit, speeds of up to 100 Gig symmetrical are achievable. The ability to leverage these speeds fully depends on your own equipment. Should you need a managed router or switch, please feel free to reach out to us.
I live in an apartment complex that utilizes FXBG Fiber internet. Can I upgrade my speeds?
In most cases, yes! The ability to upgrade depends largely on the infrastructure of your apartment complex. Unfortunately, some buildings were not designed with fiber connectivity in mind. However, if your building supports expansion beyond 1 Gigabit, we will certainly facilitate this upgrade for you.
Why haven't I heard of FXBG Fiber?
We're new to the area! We began operations in 2023, providing service to a small group of customers. We are proud to be servicing Fredericksburg, and we hope to work with you soon.